Terms of service

verview These terms govern your use of www.studio-otsu.com and any purchase you make from Studio Otsu, operated by Studio Otsu. By using the site or placing an order, you agree to these terms. Products All items are one-of-a-kind, handmade, unglazed Bizen stoneware. Small variations in color, size, texture, and surface are inherent to the work and are not faults. Listed dimensions and weights are approximate. We make reasonable efforts to display colors accurately, but screens vary. Orders and pricing Prices are listed in [GBP/USD] and may change without notice. We reserve the right to refuse or cancel any order, including where an item is mispriced or unavailable; in that case we will notify you and issue a full refund. Payment Payment is processed securely by our payment provider at checkout. You confirm you are authorized to use the payment method provided. Shipping, returns, privacy Our Shipping Policy, Returns & Refunds Policy, and Privacy Policy form part of these terms. Intellectual property All content on this site — text, photographs, and design — is owned by [Legal business name] or its licensors and may not be reproduced without permission. Limitation of liability To the fullest extent permitted by law, [Legal business name] is not liable for indirect or consequential losses arising from the use of this site or our products. Nothing in these terms limits rights you have under mandatory consumer protection law. Governing law These terms are governed by the laws of Japan, without affecting mandatory consumer rights in your country of residence. Contact Questions about these terms: otsu.2026@gmail.com